AI glasses designed for you.

Returns are rare for Meta glasses, but if you think your glasses are defective and the return timeframe has expired you can open a warranty claim (meta.com/help/support) for a repair or replacement..

You can find your glasses serial number in two places:
In the Meta AI app under: Settings>[select device (if more than one paired)]>General>About
Etched on the left temple arm interior

1. Open the Meta AI mobile app and tap the glasses icon. If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the correct device.
2. Tap Settings.
3. Tap Customize controls.
4. Tap Action button.
5. Select the action you want to configure the action button for. Some actions, like live translation or quick connect, may require additional steps to set up.

Meta Glasses feature user-adjustable temple tips so you can fine-tune your fit at home- no tools or heat needed. Simply hold the glasses arm at the small groove above the flexible tip, then apply slow, steady pressure to bend the tip inward or outward up to 5mm. They may feel stiff or resistant at first, but with patient, small adjustments you can adjust them without overbending.

The temple tips are designed for up to 10 adjustment cycles, which is plenty of room to dial in a comfortable, secure fit. We recommend trying small adjustments and wearing your glasses for a bit before adjusting again. After adjusting, just make sure your glasses still sit correctly in the charging case.

Glasses provide over 8 hours of mixed use with a full charge.
Charging case provides another 40 hours of charge.

Look and Ask with Meta AI allows users to say “Hey Meta, look and…” to ask the glasses questions about the world around them. Users can ask Meta AI the definition of a word in the book they're reading, the name of a houseplant they see, or to write a funny caption about the dog chasing its tail in front of them.

1. Open the Meta AI App and tap the Glasses icon. 1. If there are multiple devices paired with the Meta AI mobile app, swipe left or right to select the wanted device.
2. Tap Settings.
3. Tap Meta AI.
4. Toggle Camera use on.

Using Look and Ask with Meta AI
There are 2 ways to use the "look and ask"feature:
1. Take a photo and following up by asking a question:
“Hey Meta take a photo.” Followed by, “Hey Meta what can I cook with this?”
2. Starting the command with “Hey Meta look and…” i.e., “Hey Meta look and tell me what breed this dog is.”

1. Turn the glasses off and wait 30 seconds.
2. Slide the power switch to on position. The notification LED will blink white.
Note: A power cycle does not remove captures, unpair glasses, or change app settings.

Force restart using Meta AI app
1. Open the Meta AI App and tap the Glasses icon
1. If multiple devices are paired, swipe to select the correct one.
2. Tap Settings
3. Tap General
4. Tap Force restart

Manual force restart
1. Slide the power button back to turn glasses off.
2. Press and hold the capture button.
3. While holding the capture button, slide the power button forward to turn glasses on.
4. Immediately release the capture button once the status LED turns red.
Note: Glasses may take several minutes to reconnect. If reconnection fails, unpair the glasses from the Meta AI App and the phone’s Bluetooth menu, then pair again.

Note: Factory reset permanently erases all captures. Use only as a last resort.

Using the Meta AI app
1. Open the Meta AI App and tap the Glasses icon
If multiple devices are paired, swipe to select the correct one.
2. Tap Settings
3. Tap General
4. Tap Factory reset and follow on-screen instructions

Perform a manual factory reset
1. Close the right temple arm.
2. Press capture button five times until LED turns orange.
3. Press and hold capture button until LED flashes orange and white.
4. Release capture button. LED will blink white, then turn solid green, then turn off.
5. Unpair and re-pair glasses with the Meta AI app.

Using the Meta AI App
1. Open the Meta AI App and tap the Glasses icon.
1. If multiple devices are paired, swipe to select the correct one.
2. Tap Settings
3. Tap Updates
Help Center: How to restart AI glasses.

1. Ensure glasses have at least seventy-five percent charge.
2. Keep glasses close to phone.
3. Ensure phone's Bluetooth and Wi-Fi are on.
4. Check phone's OS settings:
1. iOS: Local Network Permissions enabled.
2. Android: Location Services and Location Permissions enabled. At least “allow while using” permissions are needed.
5. Force restart glasses.
6. As a last resort, factory reset.

Note: Logging out of the app deletes all captures from the app and any settings associated with the glasses. Customers should save captures to their phone or cloud storage before logging out.
1. Open the Meta AI App and tap the Menu icon (=) to open the side bar.
2. Tap the Settings icon (gear) at the bottom of the side bar.
3. Scroll down to Your Account section.
4. Tap Log Out.

1. Open the Meta AI App and tap the Glasses icon 1. If multiple devices are paired, swipe to select the correct one.
2. Tap Settings
3. Tap General
4. Tap Unpair glasses and confirm Unpair
5. Disconnect the phone's Bluetooth. 1. Android phones disconnect Bluetooth automatically when unpairing.
2. iOS phones need to be manually disconnected.

Manually disconnect Bluetooth on iOS phone
1. Open Settings
2. Tap Bluetooth
3. Select the ‘i’ icon next to your Ray-Ban Meta Glasses or Oakley Meta Glasses or Meta Glasses
4. Tap Forget this device

Failure Causes:
Phone Bluetooth settings/permissions are not enabled
Glasses are not in Bluetooth range
Scanning timeout reached
Glasses are powered off
Glasses no longer in pairing mode
Glasses manually disconnected by user
Glasses manually forgot by user in OS settings
Glasses Bluetooth broken

Troubleshooting:
1. Make sure glasses are charged, turned on, and placed in case.
2. Make sure glasses are closed.
3. Reboot glasses.
4. Forget device from the Bluetooth settings of the phone and try pairing again.
5. Re-trigger pairing mode: Press and hold pairing button on the back of the case for 5 seconds. Release when case LED pulses a blue light.
6. Factory reset may be needed: If the notification LED does not turn blue, try factory reset your glasses so you can pair them with this phone.
7. If the issue still persists, check warranty eligibility.

Failure Causes:
Glasses powered off
Glasses not in range
Battery dead
Wi-Fi connect attempt fails

Additional Troubleshooting:
1. Reboot glasses.
2. Make sure glasses are closed.
3. Charge your glasses: your glasses may be out of battery. Charge them in their case before trying again.
4. If the issue still persists, check warranty eligibility.